We strive to design our programs taking into account the gender of the caregiver and the child. This last year, as we have continued to build with this in mind, we are happy to share that we are already making a good impact on both fathers and mothers in several program outcome areas. We also have a better understanding of how expert help could make the program even more, gender intentional - e.g., reviewing phonecast content through a gender lens, updating our research to identify differences (that we may be currently missing) in caregiver behaviors based on their child’s gender
Impact of Dost Phonecasts as seen through a caregiver gender lens
We undertook a combination of methodologies like call engagement data, KAB (knowledge, attitude, behavior) outcomes reported* through question prompts embedded in the calls, and phone surveys to understand the similarities and differences in how fathers and mothers respond to Dost Phonecasts.
*- 18% of users respond to prompts embedded in the content
Fathers continue to be a consistent 30% of the Phonecast user base:
A high proportion of fathers are engaged with the phonecasts:
76% of fathers are highly engaged (vs 83% of mothers) at the end of month 1 of their program, 51% of fathers are highly engaged (vs 60% of mothers) at the end of month 2 of their program after which the engagement stabilizes.
The engagement of fathers is good but is still lower than that of mothers. In addition to this, we also notice user fatigue kicking in as users progress through the program. While user fatigue is expected to occur in any digital experience, we are working to minimize this and also increase the engagement of fathers by designing nudges focused on individual user segments, including fathers. Examples of nudges focused on fathers include: “talking about parenting as a mom AND dad's job, “nudging to use their outside environment more to interact with their child, testimonials from other engaged fathers, etc.” Following successful experiments around how nudging users keeps them engaged consistently, we have done a significant investment in the tech platform to personalize content for user profiles. We have launched the same a month ago.
Both fathers and mothers show improvements in their KAB outcomes in the program, with each doing well along different outcomes:
There is a prevalent deep-rooted attitude amongst many users on gender roles in caregiving - “Father's role is to provide. Mother's role is to care.”
Fathers are typically outside for work and spend less time with the children, while mothers get more time and end up becoming their primary caregivers. But still, we have seen some improvements in mindsets and behaviors in caregivers of all genders through the program. Through the 100+ prompts embedded in the program, we measure KAB outcomes across two big outcome areas:
1. use of ‘talk, care, play,’ and the home environment for the child’s development:
“ I used to be busy with my work and hardly used to spend time with my child, but after listening to the ‘Dular Program’ I got to know the importance of spending time with my child. Now I ensure that I take some time out from my schedule on a daily basis to talk and play with my child. It has become a routine now” - Father of a 5 yr old, Chitrakoot district, Uttar Pradesh
2. creating a safe and emotionally secure environment for the child:
Caregivers of all gender equally feel the need to eliminate toxic stress in the home environment (40%) , but fathers and mothers have different techniques of positive behavior management and in fact mothers fare better when it comes to providing emotional support for their child.undefined
“I used to get drunk and fight with my wife sometimes, after listening to the ‘Dulaar Program’ I got to know how a toxic home environment impacts the child. Now I ensure I do not fight or shout in front of my child. I have even cut down on my alcohol consumption” - Father of a 2 yr old, Banda district, Uttar Pradesh
Key takeaways & Next steps for 2023
By investing our time in understanding the nuances of caregiver interactions through a gender lens, we have a better understanding of how we can increase the involvement of fathers in responsive caregiving. The next steps for us include: